Last Updated: [26/11/2025]
At BuyVahan.com ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website buyvahan.com and our mobile application (collectively, the "Platform").
By using our Platform, you consent to the data practices described in this policy.
1. Information We Collect
We collect information that identifies you personally as well as non-personal data regarding your usage of the Platform.
1.1 Personal Data (Provided by You)
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Account Registration: Name, email address, and phone number.
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Listings: Vehicle details (VIN/Chassis number, registration number), photos of vehicles, and your location (City/State).
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Communications: Records of your inquiries to sellers or messages sent through our internal chat systems.
1.2 Data Automatically Collected
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Device Data: IP address, browser type, operating system, and device ID.
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Usage Data: Pages viewed, time spent on the site, search queries, and click-stream data.
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Location Data: If you enable location services on our mobile app to find cars "near me."
2. How We Use Your Information
We use the collected data for the following purposes:
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To Facilitate Transactions: To display your vehicle listing to potential buyers and to provide buyers with seller contact information.
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Account Management: To manage your registration, login, and profile.
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Safety & Fraud Prevention: To verify identities (e.g., OTP verification on phone numbers) and detect spam or fraudulent listings.
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Communication: To send you updates regarding your listing, price drops on vehicles you follow, or administrative notifications.
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Marketing: To send you promotional newsletters (you can opt-out at any time).
3. Disclosure of Your Information
As a classifieds platform, sharing information is essential to our service. We may share information in the following ways:
3.1 Publicly Visible Information
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Seller Contact Info: When you post a listing, your first name and phone number (or masked phone number) may be visible to registered users so they can contact you to buy the car.
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Listing Details: Any information you include in the vehicle description is public. Do not include sensitive personal data (like home addresses or bank details) in the listing description.
3.2 Third-Party Service Providers We may share data with vendors who perform services for us, such as:
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Hosting Services: (e.g., AWS, Google Cloud).
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Analytics: (e.g., Google Analytics).
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Communication: (e.g., SMS gateways for OTPs, Email services).
3.3 Legal Obligations We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, police investigation regarding a stolen vehicle).
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
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Essential Cookies: Required for the website to function (e.g., keeping you logged in).
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Analytics Cookies: Help us understand how many users visit the site and which cars are most popular.
You can instruct your browser to refuse all cookies, but some parts of our Platform may not function properly without them.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data. However, please remember that no method of transmission over the Internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
6. Third-Party Websites
Our Platform may contain links to third-party websites (e.g., car insurance providers, financing banks, or mechanic services). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
7. Children's Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.
8. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you.
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Request correction of inaccurate data.
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Request deletion of your account and data ("Right to be Forgotten").
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Opt-out of marketing communications.
To exercise these rights, please contact us at the email provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions or comments about this Privacy Policy, please contact our Data Protection Officer at:
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Email: hello@buyvahan.com